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First time connection to Next Mini

Carmel
Community Member

Trying to initially set up my new Nest Mini and I am getting an error message when connecting to my Wi-Fi - which is Could not communicate with your Nest Mini - can someone please advise what is wrong?

Thanks 

5 REPLIES 5

Iamtryin
Community Member

I resolved same issue by removing mini from Google Home, doing a factory reset on the device and reactivating it through Google Assistamt.    Hope this helps.

Carmel
Community Member

Thank you for your help - all sorted now

Ricarido
Community Member

This error message is a result when there is a change in your home wifi network. In your Google Home App tap your account then home app settings and forget save networks afrer that perform a factory reset to your Google Nest Mini and set up back into your Google Home App. 

Carmel
Community Member

Thank you - this got it sorted 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS