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Goggle nest.

Jimmijam
Community Member

So I hooked my first mesh to my t mobile router it connected fine.  However the other 2!wont connect to Wi-Fi.    Does each nest require an ether net cord. If so how are they wireless

4 REPLIES 4

stanleyh
Community Member

Only the Google Nest WiFi Router required a wired connection with your modem from your ISP to make it work. The Google Nest WiFi Points can't be wired, they only needed to plug-in into your wall outlet and let them connected wireless with the Google Nest WiFi Router.

When you can't pass the setup when creating a WiFi -Mesh it's not a defect. It's a known issue by Google. The problem is the Google Home app for Android. Google is working on it to fix this problem. In the meantime there is a temporty fix for this. By using a iPhone and using the Google Home app on the iPhone will fix this issue.

AbigailF
Community Specialist
Community Specialist

Hello folks,

 

@Jimmijam, thanks for posting. We’re aware of the issue with the access points and it has been resolved already. You should be able to set up your access points using your android device again. Let us know if the issue persists, we’ll be here to help.

Appreciate your help here, @stanleyh.
 

Regards,

Abi

AbigailF
Community Specialist
Community Specialist

Hi everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hey folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi