Google Nest Wi-Fi Access point - Need to Disable Speaker

[grc4]

I have a Google Nest Wi-Fi Access point which the volume varies. I'm hoping to find a way to disable the speaker. 

I need it for an access point but constat beeping is annoying. 

[David_K]

Follow these steps:
https://support.google.com/googlenest/answer/9596773

[Azarco]

Hey there,

Thanks for the help davidking!

grc4 bumping in to see if the troubleshooting steps shared by davidking helps . Let us know by updating this thread, and the community will be happy to lend a hand.

Best,

Alex

[EdwardT]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[grc4]

Yes, I still unable to disable the speaker. Tapping 10 times on the left top only mute the volume but doesn't disable the speaker. 

[EdwardT]

Hi grc4,

Thanks for the response. Turning off the microphone prevents the Nest Wifi point from listening or responding to your queries. You can continue to use it as a speaker via Cast or Bluetooth. Please click on this link to learn more about this.

Thanks,

Edward

[grc4]

Ed,

The access point is defective and muting the mic doesn't help. I need to disable the speaker. The volume randomly goes to 100% without any interaction. I just need the access point and not the speaker to work.

[EdwardT]

Hi grc4,

Thanks for the update. You could try to reset the Nest Wifi point back to factory defaults and during setup, do not enable the Google Assistant.

Let us know how it goes.

Thanks,

Edward

[EdwardT]

Hi grc4,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[grc4]

 Hi Ed,

Resetting the access point didn't work. Do you have a hardware fix to disable the speaker?

[EdwardT]

Hi grc4,

Thanks for the update. We don't have an option to completely disable the speaker. What we can only do is not enable the Google Assistant. Could you tell us what the speaker is doing that you want to disable?

Thanks,

Edward

[EdwardT]

Hi grc4,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi grc4,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[grc4]

Edward,

Do you have instructions to disassemble the AP?

Galen

[EdwardT]

Hi grc4,

Thanks for the response. Do you mean physically opening the Google Wifi device?

Thanks,

Edward

[EdwardT]

Hi grc4,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

Mel

[grc4]

Edward,

I'm sorry for the delay, but yes, I want the instructions to physically opening the device.

Thanks,
Galen

[Jhonleanmel]

Hi grc4,

Please avoid dismantling your Google Wifi as it may void your warranty. 

Regards,

Mel

[grc4]

Mel,

It is Out of Warranty! I have been down this path multiple times with Google Tech Support.

Galen

[Jhonleanmel]

Hey grc4,

I understand, however, we do not recommend opening your Google Wifi for safety purposes.

Best,

Mel

[Jhonleanmel]

Hi grc4,

I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Regards,
Mel

[Jhonleanmel]

Hi grc4,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel

[grc4]

I did but your are not willing to share the instruction to unassemble the nest. It is out of warranty and I'm a Electronic technician, so no, the question wasn't answered with satisfaction.

Galen

[Jhonleanmel]

Hi grc4,

Thanks for getting back to us and sorry to hear about that. We do not recommend opening your Google Nest Wifi as we care about your safety.

If you have any new issues, updates or just a discussion topic, feel free to let me know ― we'd love to help.

Best,

Mel

[Jake]

Hey grc4,

I wanted to check in and see if you managed to see Mel's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel