google wi-fi setup issue with xfinity x1

[GHC-Vball]

I have xfinity modem/wireless router and cannot connect my google wi-fi point. Google Home app says it can’t connect to wi-fi point. Wi-fi point just blinks blue continuously and doesn’t go to white. Tried to enable bridge mode on xfinity x1 and that didn’t solve issue with wi-fi point either. 

[olavrb]

Xfinity X1 is, from what I can see, a TV decoder and/ or media streaming box, not a modem?

Do yo get internet access if you connect a PC to the ethernet port where you connect the Nest Wifi router?

[Jhonleanmel]

Hey folks,

@olavrb, we appreciate your help.

@GHC-Vball, thanks for posting and sorry for the delay. I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jake]

Hey there,

I wanted to check in and see if you managed to see Mel's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jhonleanmel]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel