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Google Nest Wifi massive latency spikes when gaming

Community Member

Hello all!

This is my first community post, but it's not a happy one. To start, let me give you all some background.

My ISP is Spectrum and I have the (I believe) Gen 1 Nest Wifi Mesh kit. I live in an apartment complex, so obviously there is overlapping traffic. As well, Spectrum is the only available ISP in this apartment complex so getting with a different service is not an option. I have a solid background in networking and IT, so I've attempted a lot of basic troubleshooting. But the Google Home app only allows me to modify so much.

Before I had the mesh kit, I had a Netgear Nighthawk R7960P router and AX2500 wifi extender. With that setup, I had a ton of issues with DNS, latency, and setting up any Google devices. After a while, I got fed up and purchased the Google Nest Wifi Mesh kit. I've loved this system from the start. Setup was easy, DNS doesn't have issues resolving, network speed is pretty fast, gaming performs better than the Nighthawk, and it works seamlessly with my Google Home devices. I have some gripes (mainly lack of multiple LAN ports and no web config), but those issues are easy to look past.

Recently, I've noticed some issues with it. When I get off work, I like to hop on a few games of CoD. I've noticed that when I first hop on, I have some miserable latency issues. Spikes between 250ms and 500ms and then calming down to 30-50ms. I game over WiFi on a laptop (I know wired is better, can't do that with my setup) so I know I will have occasional latency issues. But the games I play are unbearable with this lag. In my experience, this is what I've done to mitigate those issues:

- Restart the laptop
- Using commands ipconfig /release and ipconfig /renew
- Restarting the router and point
- Restarting the modem

I get roughly 350mb down and 13mb up. I can stream in 4K and game with no hiccups, so network load isn't the issue. My gut feeling is there is some discourse between the router and modem. They are connected by a 3ft CAT8 ethernet cable. Something with the ISP IP address losing its certificate and not updating or maybe the modem is trying to pull IPv6 when the router isn't? This is a little out of my wheelhouse.

If anyone has any insight or could point me in the right direction, I'd love and appreciate the assistance. I'd be happy to provide any other additional info.


Gold Product Expert
Gold Product Expert

Hey @Xephisol .

I have Spectrum as well but haven't seen issues like you are describing. Can you give a little more information on the setup?

  • What kind of modem are you using?
  • Is it Spectrum provided or did you purchase?
  • If it is a modem/router combo, is routing and/or Wifi enabled?
  • What speed are you subscribed to?
  • Is there anything recently that changed with the setup?
  • How are the modem and first Google Wifi connected?
  • How many points do you have?
  • What do you have configured in Advanced Settings (IPv6, WPA3, etc.)?

Hey folks, 

Thanks for lending a hand, @PatrickP_Viking.
@Xephisol, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.


Community Specialist
Community Specialist

Hi Xephisol,

Checking back in should you still have some questions here. Let us know by replying to this thread. 


Community Specialist
Community Specialist

Hello Xephisol,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.