I have connected my nest as per the instructions and when it is connected my air print does not work. When I turn off the nest the air print works. I have other google devices connected such as hubs and mini but they do not affect air print. Can someone tell me how to fix this problem.
Thanks for reaching out. I'm sorry to hear that you're having issues with using your Airprint. It's possible that your device isn't detecting your printer within the network. I would suggest checking if your printer is already connected to your Google WiFi.
Let us know how it goes.
I am still having problems, I disconnect the nest and the air print works, I connected the nest as per the Google instructions to my router with my modem (Optus Sagemcom Gateway F@ST 3864V3 HP). All works OK such as using my IOS devices near the other nests except for air print. I have read that I may need to set up my initial router as a bridge??? I can send photos of the connection from NBN box to Optus device to nest router if required. All I want is to air print with no problems as others in my family want to air print but get upset when you have to disconnect the nest hub to air print. By the way I can print from my iMac with the nest hub connected.
As an update for you, I wanted to let you know that we have a firmware update coming out now. Some people may have already received the update, but most will see it coming still. Everyone will have it before the end of April. If you receive that update and don't see an improvement in your issues here, please let me know and we can keep looking into things.