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Google Nest boosters for home disconnecting my main modem

Scottishsusy1
Community Member

We have had our Google boosters when we got a pool in May of this year. The past 2 days I keep getting disconnected from the main router. They are competing for dominence. Not sure how to resolve situation.

Had Cox guy out who wouldn't touch it because I had google booster.

Help!! also not sure what generation.

@#

4 REPLIES 4

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Can you give more detail on what you mean by "Google Nest booster"?

Hi everyone,

Thanks for lending a hand, @PatrickP_Viking.
@Scottishsusy1, could you specify the kind of Google Wifi device that you have? Is it the Google Wifi (1st Gen) or the Nest Wifi (2nd Gen) router or point? You can check the photos here to confirm.

Regards,

Abi

AbigailF
Community Specialist
Community Specialist

Hey folks,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

EmersonB
Community Specialist
Community Specialist

Hi folks,

@Scottishsusy1 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Abi and PatrickP_Viking.

Regards,
Emerson