Google Nest not working

[JohnBrowne]

When I power up my google nest. I get the blue light for a moment then all goes blank. Does not appear to be working?? any thoughts.Can it be repaired??

[RXShorty]

Hi @JohnBrowne 

The blue light could mean 2 things but as the lights go out after this it could be it is broken indeed.
Check THIS link to see the meaning of the lights.

Did you try a factory reset already? Maybe this could resolve things.

[AbigailF]

Hey folks, 

Thanks for lending a hand, @RXShorty.
@JohnBrowne, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[LovelyM]

Hello JohnBrowne, 

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers, 
Lovely

[LovelyM]

Hi JohnBrowne, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks, 
Lovely