cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google WIFI has disabled my Meraki device for my Home Office.

Gjermali
Community Member

I have had my Google WIFI for about 3 years and I work from home.  My company provides a Meraki device, which is a secure way to connect my work laptop to the office.  This allows for me to work from home.  As of 4 days ago, the Meraki has lost connectivity, and my Google WiFi warns me that there is a "rogue server" on my network.  However, I am fully aware of this "rogue server" which is my Meraki box, and that it needs to work as part of my home office configuration.  In conversation with Google support, they asked that I turn off encyption on that device, but that's not something I can do, or should I be required to do, it's my home, it's my decision.  Google WiFi needs to allow me to use my Home Office, it's my setup and it's critical that this is resolved quickly.  

3 REPLIES 3

PatrickP_Viking
Gold Product Expert
Gold Product Expert

I suspect this could be a Double Nat situation but need more information:

  • What is the exact error message you are seeing?
  • Where is the Meraki device connected in the network? Directly to the modem? To the Google Wifi?
  • Do you have access to any settings on the Meraki device or have the ability to even see them?

The Meraki does not connect. I turned it off. The message is now gone. It considered it a rogue server trying to establish a DHCP server on my internet. It was connected through a switch into the Google WiFi, which is my only router.  I have no access to the Meraki. It’s provided by my office. 

I’ve now found a work around using VPN. Not using the Meraki. But the principle that I can’t allow it on my home network is highly intrusive from Google in my opinion. 

Jhonleanmel
Community Specialist
Community Specialist

Hey folks,

@PatrickP_Viking, thanks for the help.

@Gjermali,  we're always looking for ways to improve and we'll take it as feedback.

I also suggest that you send feedback by following this link. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours. 

Best,