Google WIfi

[arthurje]

One of my access points, went offline. it had a blue light. I tried a reset, it had a blinking blue light, then went black.

Any idea's?

Jim

[olavrb]

So nothing happens if you connect it to power? Have you tried a different power adapter, maybe the power adapter is broken?

For reference, here is what the different lights mean:

• https://support.google.com/googlenest/answer/6191584?hl=en

And it would help if you could tell us what specific device we are talking about here:

• https://support.google.com/googlenest/answer/6280668?hl=en

[Jeff]

Hi, arthurje.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

[EdwardT]

Hi arthurje,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi arthurje,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward