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Nest Router Trouble installing

DonVito
Community Member

It asked for platform didn't know what to select... Had Auss on hub removed it and tried installing the new Nest Router.  Had few errors while installing of of them was resetting my FiOS router.  Did this a few times and created a new home still can't install it.  I deleted and reinstalled the home app so I'm starting fresh all points, minis  and Google hub are disconnected.  Lookin for suggestions before I screw it up

 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Set up guide:

Make sure the previous Google Home network is removed from the Google Home home in question, before trying to set up a new network.


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, DonVito.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

EdwardT
Community Specialist
Community Specialist

Hi DonVito,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi DonVito,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward