11-14-2023 02:07 AM
I tried to do a factory reset of a Google WiFi point. Followed the procedure:
And it got stuck on point 3, i.e. the WiFi hub flashes blue and doesn’t change to solid blue. Tried numerous times, always the same result
11-25-2023 02:21 PM
Hi Rafaellito,
We appreciate all your efforts, and we also apologize for the inconvenience you are having with your Google Wifi point. Since you have tried the factory reset and still have the same issue, we'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let us know once you're done.
Best,
Dan
11-27-2023 02:30 PM
Hello again,
We haven't received your form. Have you had a chance to fill it out?
Regards,
Dan