Google WiFi

[Cougrx]

Bought a 3 pack and the first one that is connected to the modem works great, using the app it finds my pucks but will never connect no matter how far away they are. I’m getting good coverage with 1 but want the other ones connected.

[olavrb]

Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).

When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.

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If nothing of the above works, try from a different iOS, iPadOS or Android device, using the Google Home app with the same Google account, or a Google account that has been granted access to the specific Google Home home ( https://support.google.com/googlenest/answer/9155535?hl=en ).

[Cougrx]

Finally worked using an android phone. Thanks for your advice 

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb.
@Cougrx, I'm happy to hear that it's all working now. Please let me know if you have other concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[Arrmanii]

Turning off Apple iCloud Relay and IPv6 did the trick for adding the wifi point; thank you preventing me from pulling my hair out 😉

[Jhonleanmel]

Hey there, 

@Arrmanii, awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Best, 
Mel