Google Wifi - no PSK in 192.168.84.1/api/v1/status to add to google Home app

[jaysimons88]

Hi there, the QR code and setup codes on the bottom of one of my Google wifi pucks is Not there. I saw the forum posts saying to go to 192.168.84.1/api/v1/status and found the ssid but there is no psk shown, so now I'm not sure what to do!

"setupNetwork":  {

        "ssid": "setup34410"

},

Software version: 14150.376.32

I've reset Factory defaults many times.... 

Previously working on my network...  Factory reset cause that file to state SETUP_REQUIRED.. vs CONNECTED

Thanks!

[olavrb]

This is a long standing known issue. An unofficial workaround can be found here:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Solved-How-to-retrieve-the-SSID-and-PSK-of-a-Google...
• https://www.reddit.com/r/GoogleWiFi/comments/yhltwq

[Alex_S]

Hi there,
 

We appreciate you taking all those steps. Our team would like to take a look at this. Kindly fill out this form and let us know once you're done.

Thanks for bringing this to our attention, olavrb.

Regards,
Alex

[Alex_S]

Hi jaysimons88,
 

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Best,
Alex