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Google Wifi not appearing on Google Home app

Alec1
Community Member

My Google Wifi router is working fine.  However, I cant find it on my Google Home App.  I would like to add another wifi point, but wont be able to if I cant find my Wifi on the Google Home App.  When I open the Google Home app it just shows an old Wifi router we used a couple years ago.  Any advice is appreciated.

5 REPLIES 5

Martini
Community Member

Hi @Alec1

How many Google Wifis do you have? one?

 

By any chance do you have like several locations on your Google Home? I have my Home, Office and parents place.

Martini_0-1650990651612.png

Check it is pointing to the right place, just in case.

If you are pointing to the right location you may see you Wifi settings here:

Martini_1-1650990754441.png

If you see your Google Wifi there, you can select the placement on Google Home.

Martini_2-1650991062843.png

Martini_3-1650991097636.png

 

Martini_4-1650991130537.png

 

Martini_5-1650991176257.png

 

Regards

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Martini, thanks for the help!

 

@Alec1, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Alec1,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Alec1,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks