Google Wifi point stuck on blue

[adamczuckerman]

My Google wifi is stuck on blue and has been for three days now. I have tried factory reset the past two days and nothing is working. It's also not showing up on my Google Home. Did this point just brick and go defective?

Can someone please help

[adamczuckerman]

No reply after a few days so I had to just buy a new one - awesome

[gmelanymelissa]

Hi @adamczuckerman,,

Thanks for posting here in the community. I apologize to hear your Google Wifi point is stuck on blue. I'd be happy to help!

Just to follow up, I want to know if you still need assistance. I also appreciate all the efforts you've been making to resolve this inconvenience. This can definitely help many users in the community.

Keep me posted.

Best regards,

Melany