Google Wifi routes requiring frequent reboots

[21Dawg]

Hopefully I selected the correct product, but I have have a Google Wifi AC1200 system and for the last 2-3 weeks I have been having to reboot it. All connected devices will slow way down until it is restarted. I have tried to isolate the issue and if I do a speed test from the Google Home app, the speed is at the max level that I am paying for, yet all other devices are slow. Its most noticeable on Apple TVs due to not being able to miss a hiccup when the buffer runs out.  Also, simply restarting the wifi system (remotely) will solve the issue as well, so I don't think it has to do with my ISP or my modem. These routers had been flawless up until recently... I have a little more than a month on the warranty and wonder if they need to be replaced.  My prior Orbi set lasted a few years, so I would expect these to work well for at least another year or so as well. Any help is appreciated.

[olavrb]

Try to disable all preferred activities:

• https://support.google.com/googlenest/answer/9541371?hl=en

And make sure no device is stuck in priority mode:

• https://support.google.com/googlenest/answer/6246483?hl=en

Eventually try a factory reset and set up from scratch. Reuse the network name (SSID) and password, then devices should reconnect by themselves.

• https://support.google.com/googlenest/answer/6246619?hl=en
• https://support.google.com/googlenest/answer/9548301?hl=en

[Jeff]

Hi, 21Dawg.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hey, 21Dawg.

I'm checking in once more to see if you still needed some help on this or to see if you got things worked out. Let us know if you need more help.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff · Accepted solution]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks