11-30-2021 04:11 PM
I read somewhere that a guest account only accesses the 2.4 ghz band when created?
Since I am trying to setup home automation devices, this would be handy since Google puts everything on 5 ghz if possible, like the phone trying to setup the automation!
But I can't find any reference or documentation for this?
12-01-2021 08:44 AM
The guest WiFi network supports both 2.4GHz and 5GHz clients just like the primary network. Setting up most 2.4GHz-only devices isn't a problem in most cases. However, there are a few poorly designed devices that have trouble with mixed 2.4GHz/5GHz networks that are increasingly common. There are a few methods to make these devices work, but none are fantastic. The simplest is to walk far enough away to force your phone off of 5GHz and onto 2.4GHz during the setup procedure. You shouldn't need to bring the IoT device with you for that, though you may need a helper.
01-25-2022 03:15 PM
I just wanted to jump in real fast to see if you saw MichaelP's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
01-27-2022 10:50 AM
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
01-28-2022 01:15 PM
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.