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Google mesh problems when connected to Skype

Mario37
Community Member

I have a 4 Google mesh devices in the house. In general I'm happy with the results. The 900MHz WIFI is cut down to 50MHz by the mesh and it's acceptable for my phone and Window PC. 

My Wi PC was having WIFI connection problems and I decided to run a program to check the connection.  I downloaded Star Trinity continuous speed test that pings the network.  I kept it running on a new PC connected to the mesh and an old PC connected directly to the router.  There seems to be many 1 sec rare minutes breakups. They are more prevalent on the mesh that on the direct connection.   I made some Skype phone calls. The ones on the mesh had breakups and freezing of images.  The ones on the direct connection were with problems largely reduced problems.   I will not use the mesh with Skype. 

Can anyone explain what is going on?

Thanks.

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, Mario37.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you. One thing I would have you check, if you haven't, is to see if you have any preferred activities set up in Google Home. If you do, try disabling any and see if they impact your network performance in any way.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Mario37.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks