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Google nest router with google wifi points

Missb
Community Member

Hi I was able to set up my google wifi with 8 points successfully. Today I bought google nest router with one point since it’s recommended to use the google nest router and connect one google nest point. I am trying to add my google wifi points after resetting them but after scanning and adding it to the mess it gave me an error and can’t connect. I have reset each google wifi points and It can be detected by the nest router and asking me to add it but after the scan and the adding it just gives me the error and won’t do it. 

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, Missb.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. Could you also let me know what the error you're receiving says? If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Missb.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks