Hey Abigail! Thanks for the response. I have already taken the following steps, all the way up to the factory reset of all my Google nest devices. This was after chat will Google support. However, this yielded the same results as before all the troubleshooting and as the problem occurs with hours in-between, i could not let the support worker know. I was also told by google support to enable cloud survice, restart the network, disable it, restart the network, and re-enable it, then restart the network again. This did not help either.
I have an adtran 411 fiber ONT which doesnt have a router capabilities. I have no devices paused. As for effected devices, currently my set up is as follows, with > representing connection via ethernet, while ~ symbol will represent wifi.
ONT(modem)>nest router> philips hue bridges ~nest wifi router(acting as a point) ~nest wifi point.
The effected devices are the nest point and 2nd router, they show weak signal, and all devices on the network (16-devices) get slow speeds as a result.
Both thr 2nd router and point are connected with -44 RSSI 5ghz signal with great mesh signal. when working correctly they deliver full 98mbps speeds. However after about 7 hours or so, the mesh network connection will show as having a weak signal seemingly out of nowhere. This brings speeds down to 7mbps download and 6mbps upload. My isp plan is 100 download and 100 upload, and if I test directly off my isp modem, or nest router with ethernet, it will show these 100mbps speeds.
In order to regain speeds for around 7 hours, I will navigate to the app and perform a network restart, which fixes the weak mesh signal, restoring it to great signal, without moving a thing.
From the beginning I have made sure using the Google DNS of 8.8.8.8 and 8.8.4.4. IPv6 is disabled in the Google home application. And we are using DHCP. My network name has no special characters, and the password is plain numbers and letters as well. This all began once both my routers were updated to the latest firmware. Is there any way to roll back to a previous firmware? As this latest update is when all my issues began. I work for a ISP installing internet and wifi systems into people's homes and businesses, in my experience the nest wifi mesh system is set up correctly.
My last contact with Google support left me with an open chat asking me to hang in there as the team looked into the issues further.
