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Google on hub

TLH
Community Member

I have a google hub that is working and sending out a signal.  We use the google dots during calving season to get the signal out to the barn.  It worked great the last two years.  We unplug them for the summer.  This winter when trying to set up and connect things I had to download the new google home app.  The app will not recognize my hub.  It does not have a code to scan on the bottom.  My dots do have the code for me to scan and it will recognize the dots but then I can’t connect more to them.   Are my devices just too old?  Any ideas?

9 REPLIES 9

olavrb
Platinum Product Expert
Platinum Product Expert

Here you go. 🙂


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@TLH, how's it going with your Google WiFi? Still need our help?

 

Thanks,

Edward

 

 

Jeff
Community Specialist
Community Specialist

Hi, TLH.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

TLH
Community Member

The hub can still not be picked up. It works independently but not with the app.

Jeff
Community Specialist
Community Specialist

Hey, TLH.

Are you referring to the WiFi app or the Home app when looking for the device?

Jeff
Community Specialist
Community Specialist

Hi, TLH.

I just wanted to check in real fast to see if you saw my last reply and to see if you were still looking for help on this.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks