Google should reconsider OnHub support end issue before dec 2022.

[kungmo]

I received a mail from google home that google will stop to manage any network setting for OnHub users. I never heard any history about a router company let the customers stop using their router without any working issues. Google never asked a lot of users if they need newer Nest Wi-Fi router instead of OnHub router. OnHub was quite expensive router at that time.

Even Google wants to stop router services, I think they must give the options about managing SSID, PW, connected devices, Bridged/NAT, DHCP/Static IP, speed test and error logs. I don’t want my OnHub router be managed through Google servers. I want to my router on my internal network at home without Google Nest Wi-Fi servers.

lots of users paid lots of money purchasing OnHub routers. And I think lots of OnHub router work without any problem. And give us other options except 10% coupon practically. You know it is not 40% actually. 

If someone from google with this issue, reconsider this decision.

[Jeff]

Hi, kungmo.

Sorry that you're frustrated with the OnHub discontinuation. I know for a lot of people it's been a solid product. While the OnHub will still give a WiFi signal, as you mentioned management through the app will no longer be possible. I can pass your feedback onto our teams internally and you're actually able to do so as well through the Home app. If there's anything else I can do for you, please let me know.

Thanks.

[kungmo]

Hello, Jeff. 
Thanks for your answer. Reading your article, I get to wonder what “and you're actually able to do so as well through the Home app” means.

[Jeff]

Oh, let me clarify that a bit, kungmo. Within the Home app, there's the ability to submit feedback to  our internal teams. When you submit feedback, it gives you the option to type in your own messages. What I meant is that I'll pass your comments along from this thread, and you can submit your own feedback through the Home app as well.

Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[ctbarker32]

I bought a new TPLink Deco 5300 three pack for $349 from Costco.

I am not considering further Google networking products since they don't support WiFi 6 (Deco 5300 does) and this artificial curtailing of management to my OnHub management. The Deco has an app and web interface so I feel confident they won't bork me like Google in the future. So, what to do with my four onhub devices that no one will want because of this artificial sunsetting? Some enterprising hacker will likely come up with a way to hack into the onhub either with an app or web interface that will circuvent Google's foolishness.

[Jeff]

Hi, everyone.
As we have reached the resolution on this answer, I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks

[ctbarker32]

Google's stance on discontinuing any way to manage your existing Onhub wifi router is utterly ridiculous and just another example of how out of touch the elites in SanFran have become. 

I was in Costco today and they are selling the old Google Onhub WiFi router three packs for about $200. I feel sorry for those shoppers who buy these devices, and they get a rude awakening a few months later when Mother Google borks them and says, "No Soup for You!"

Yet another example of Evil from the company that once declared "Don't Be Evil."

Let's tally recent Google Evil:

1. Borked Onhub routers - December 2022

2. Borked Google Workspaces for individuals - Summer 2022

3. Borked USB Audio support for external USB Headphone DACs on Pixel 6. Software fix pending for a year due Sumer 2022.

4. I'm sure there are others that people can add.