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Google wifi 1mbps modem 50mbps why?

Stndglas
Community Member

Came home from travelling and discovered very slow internet speed. After rebooting everything, calling the provider to diagnose, everything we could try. Finally plugged in the laptop and got 50+ mbps...on the wifi ..less than 1. Are these things toast? Only a year or so old.

5 REPLIES 5

olavrb
Platinum Product Expert
Platinum Product Expert

You could try a factory reset and set it up from scratch, it seems to sometimes fix issue like this.

Could also help to disable preferred activities:


I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi, Stndglas.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Stndglas.

I'm just checking in once more to see if you were still needing some help here or if you're all set. If you still need help, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks