10-05-2022 01:52 PM
I wanted to turn on the WPA3 security as it is recommended. When I tried all my Nest cameras (wired and wireless) lost connectivity and the only way to get it back was to turn off WPA3. Should they not work on WPA3? I only bought them in June, so they should be the 2nd gen.
10-05-2022 02:29 PM
The specs say the Google Nest Camera (Battery), the Google Nest Doorbell (Battery), and the Google Nest Floodlight Camera all support WPA3 encryption, but other customers report it does not work. On this thread, Google Nest Community Specialists would not respond to whether WPA3 encryption worked or not:
https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-Doorbell-Battery/m-p/211769
10-08-2022 05:24 PM
Hey folks,
Thanks again for helping here, @MplsCustomer.
@Marreroinmaine, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Mel
10-08-2022 06:14 PM
The question that needs answering is whether WPA3 encryption actually works on the Google Nest Camera (Battery), the Google Nest Doorbell (Battery), and the Google Nest Floodlight Camera. Other customers report that it cannot. Can you answer that?
10-09-2022 10:53 AM
Hey folks,
@MplsCustomer, thanks for clarifying that.
@Marreroinmaine, WPA3 is supported by the Nest Cameras, however, it has security added features that may need reaching out to your ISP to turn on.
Best,
Mel
10-09-2022 12:18 PM
Thank you, what features so I know when I call?
10-10-2022 01:44 PM
Hi Marreroinmaine,
You can confirm this with your ISP.
Best,
Mel
10-13-2022 03:20 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
10-14-2022 03:23 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.
Best,
Princess