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Google wifi don’t connect to smart plug 2.4 g

Agios7
Community Member

How to connect a smart plug 2.4 g with my google because the band is 5 g?  Sorry for my poor English. 

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Agios7 

The WiFi SSID is both 2.4 and 5GHz. So probably best to reach out to the smart plug company to see if they got a solution.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @RXShorty.
@Agios7, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hey Agios7,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel