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Google wifi notifications for new connected devices

Jowambol
Community Member

My Google home app stopped giving me notification when new devices are connected to the network. Any ideas why?

12 REPLIES 12

ixtlanian
Community Member

Same here. I have searched all over the internet and cannot find any answers. Of course, Google support is notoriously awful and cannot provide any advice except suggesting to factory-reset both the WiFi and the phone.

I checked the notification settings for Google Home app - everything is allowed. I checked the notification settings in Google Home app - everything is allowed. And yet - I do not get notifications when new devices join the network.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with not getting notifications from your Google Home app. I'd love to know more about what's happening, and I have a few questions:

  • What is the OS of the device that you're using?
  • What is the version of your Google Home app?

Looking forward to your response.

 

Thanks,
Edward

Jowambol
Community Member

Google home version: 2.47.79.5

Android version 12

EdwardT
Community Specialist
Community Specialist

Hi Jowambol,

 

Thanks for the information. Could you check if the same account that you're using on the Google Home app is the same account that is logged in to your Android phone?

 

Thanks,

Edward

 

Jowambol
Community Member

It is the same account. My Google account.

Jeff
Community Specialist
Community Specialist

Hey, SamW.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

SamW
Community Member

I've not done anything, but this now seems to be working again... A bug that's been fixed?

ixtlanian
Community Member

Same here. I hate it when Google refuses to acknowledge the bug, then quietly fixes it without telling anyone.

Jowambol
Community Member

Mine started working again also.

Jeff
Community Specialist
Community Specialist

I'm happy to hear everything is working now. I'm not sure myself what cleared things up exactly, but given the timing an update must have sorted things out. I'll go ahead and mark this as resolved, but if you need anything else at all, please feel free to open up a new thread.

Thanks.

SamW
Community Member

Same here, no notifications for any of the wifi notification use cases.

SamW
Community Member

Google Home App is on iPhone app version 2.47.111