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Google wifi slow speeds

Mbooks
Community Member

Hello, 

internet coming in is about 270 mbps but when connected to google wifi I am getting about 40 mbps and even worse the further I get from main pod. 

5 REPLIES 5

AbigailF
Community Specialist
Community Specialist

Hey folks,

 

@Mbooks, thanks for posting — let's see what's going on.

 

A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?

 

Give these steps a try:

 

  • If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
  • Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
  • Remove any special characters in your network name and password.
  • Turn off IPv6.
  • Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
  • Unplug the power from your Google Wifi devices for 2 minutes.
  • If the issue persists, try factory resetting your network. Take note that this will delete all network data.
     

Let us know how it goes.

Thanks for lending a hand, @RachelGomez123 and @Dianahemes.


Best,
Abi

Mbooks
Community Member

Thank you all!  I have done everything you mentioned and I am currently getting faster speeds through the wifi. I will do some random speed tests throughout the day to see if the speed continues and let you know. 

LovelyM
Community Specialist
Community Specialist

Hello Mbooks, 

We're glad that your internet speed is faster now. I'll keep your thread open for three more days, so let me know if there are any hiccups with your network so I can further help.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Mbooks, 

I want to ensure you're all good. Don't hesitate to tell me if you have other questions or concerns so I can lend a helping hand.

Regards, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Mbooks, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

 

Best, 
Lovely