Help with TP-Link VR400 and Nest Wifi

[Brendan23]

Hi folks,

I need some help from someone with much more technical knowhow than me. I had 1GB Fibre installed and was given a Vodafone Gigabox router to use. The wifi speed seems ok(ish) when stood next to the router but the range of the thing is shocking. I already had a Nest Wifi router and couple of points so I connected them which improved the range but gave me a double NAT issue which caused different problems.

After reading a bunch of threads online, I bought a TP-Link VR400 and replaced the Gigabox with that. Now I want to connect the Nest wifi router to the TP-Link. I've set it to bridge mode but the Nest wifi refuses to connect and I just get an error on the Google Home app saying it couldn't connect. Not sure if it's important but it tries to connect through a weird wifi connection from the TP-Link called 'setup' something something.

Does anyone have any experience of this that can point me in the right direction please? I'm pulling what's left of my hair out here so any help would be great!

[AbigailF]

Hello Brendan23,

Thanks for posting — let's see what's going on.

To clarify, did you factory reset your Nest Wifi router and set up a new network after setting your TP-Link VR400 to bridge mode? We'll wait for your update.

Best,
Abi

[AbigailF]

Hey Brendan23,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Regards, 
Abi

[AbigailF]

Hi Brendan23,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi