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How can I reset my security code to connect to the WI-FI

KJ47
Community Member

I'm trying to get online with my laptop and it won't connect to the WI-FY because it's saying that the security code I'm putting in isn't right. How can I find the security code or reset it?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

If other devices are connected to your Wifi without issue, it's far more likely to be an issue with the laptop.

If you have Google Wifi or Nest Wifi, you can change your Wifi network password in the Google Home app:
Change Wi-Fi password - Google Nest Help

LovelyM
Community Specialist
Community Specialist

Hello everyone,

I appreciate your help here, @David_K.

@KJ47, thanks for posting. It seems like your question was already addressed. I want to make sure that everything is covered on your end. Feel free to reply to this thread if you have additional questions or concerns.

Sincerely,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi KJ47,

Checking in — how's it going? Do you still need our help?\

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey KJ47,

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely