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How do I legally refresh to a new IP address. Hulu/Disney won’t work on roku

Thatguynkc
Community Member

I have just signed up for an Account but none of the services will work on my Roku TV everything works on Chromecast though

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Thatguynkc 

It's not too clear what you're asking. What does "legally refresh to a new IP address" mean and what does it have to do with receiving Hulu and Disney on Roku? In our case, our ISP assigns our IP address and we have no option to "refresh" it. But we are able to get Hulu and Disney on our Roku devices and TV using built-in Roko options. What "Account" did you sign up for?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

You may need to contact your ISP to request them to reset your IP address, depending on if it is static or dynamic.  

Jeff
Community Specialist
Community Specialist

Hi Thatguynkc,

I just wanted to jump in real fast to see if you saw the replies here and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi again Thatguynkc,

 

I just wanted to check in once more to see if you still needed some help on this.

 

Thanks,

Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff