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How to enable broadcast SSID on my Google Wifi?

jbayless
Community Member

I just bought a new Windows 10 computer, and I have a functioning router and Google mesh wifi already set up with a few other devices. My new computer can't seem to find the network, so I've only been able to connect it to the internet by wiring the computer directly to one of the routers. My ISP says I need to change the wifi settings to broadcast the SSID, but I don't see on the Google Home app how to do that. Please advise. Thanks!

9 REPLIES 9

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @jbayless 

Google WiFi always broadcasts the SSID – it can't be disabled to start with. If your PC can't see the network, then I would focus on the PC itself. If it can see other WiFi networks in the area, but not Google WiFi, that would be rather unexpected, for example.

Hi Michael,

Thanks for your reply. Good to know that Google WiFi is already broadcasting the SSID. My new computer isn't seeing any networks. I will check with the local company that built it to see if they have any solutions.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MichaelP, thanks for the help!

 

@jbayless, how's it going with your Google WiFi? Still need our help?

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi jbayless, 

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

jbayless
Community Member

Thanks for checking, Edward; my husband was in the hospital this week (thankfully a health issue now resolved) so computer issues were low on my list. 

EdwardT
Community Specialist
Community Specialist

Hi jbayless,

 

Thanks for the update. Glad to know that you're husband is ok. Let us know if you have questions about your Google WiFi, and we'd be happy to help.

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi jbayless,

 

It's me again. I understand that this is not your priority right now, but let us know if you have more questions or updates about what's happening.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi jbayless,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks