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Nest point showing up as “Point”

Feeneydav
Community Member

I have a two pack (nest router + access point).  Where should the access point show up in the app?  It shows up as “device”, but not under “points”.  It’s not clear whether it has created the “mesh” network with the router.  Maybe this is correct.  But, I’ve read things about testing the mesh network on my google home app, and there is no way to do that.  I’ve tried factory resetting everything to make sure, but the best point just finds itself as a device again.  Where is it I can “test the mesh network”?  The word “mesh” does not appear anywhere in the google home app for me.

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, Feeneydav.
Sorry for the late response here, but I wanted to check in to see if you were still looking for answers on this. The mesh test is performed in Home app under the Network card. Tap on Network, then go to the Points tab. From there you will see your points listed and you'll see a "Test mesh" option. Tap it to start up the test. If you have any issues with this, please let me know!
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, Feenydav.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks