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How to increase wifi speed with ATT/Sonic Fiber Backend

fostercitydude
Community Member

6 Google Nest Wifi Pucks, All Wired Via Ethernet (replaced previous Google Wifi pucks to solve problem, no change)

Speed test from Google Home puck hardwired to modem, 800down, 800up

Speed test from modem itself, same

Speed test from multiple locations over wifi, 20 down, 100 up, very consistent readings day after day.

Switched to pass through everything from modem to Google Nest Wifi main puck, no change

Interestingly, wifi speeds were significantly faster down when I had Comcast Business service. 

I strongly believe this is a configuration problem between Google defaults and ATT Fiber.

Any tricks I haven't tried already? 

What can I run to help debug this issue?

Thank you in advance, people of the Interweb.

4 REPLIES 4

Jeff
Community Specialist
Community Specialist

Hey, fostercitydude.

We have an article on things you can do in order to improve speeds across the mesh network. Take a look at that here: https://bit.ly/39GZJfD.

If you've ran through the suggested steps and still aren't seeing expected or satisfactory speeds, let me know and we can look deeper into the particulars of your setup.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, fostercitydude.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks