How to name the 2.4 and 5 bands differently

[TurtleTG]

Hi, recently had Google Fiber installed and the service came with the Google Wifi router and point. I have devices that can only connect to the 2.4 band; home security system, Wyze cameras, sprinkler controller, smart plugs, and smart bulbs.  

I cannot find a solution to add them to the Google Wifi system without using my old router that's on it last breath hooked into a switch.

Currently the system is as follows; Fiber Jack, to Google Wifi, to switch and then to wired devices that include PC's, TV's, Xbox, and Roku devices. On the switch I also have the old Asus router to connect to the 2.4 band only devices. 

I would like to remove the old router and only use the Google Wifi.

Note, if I reverse the router connected to the fiber jack and switch, Google Wifi does not work and the old router is not connecting to everything. 

Any help is greatly appreciated. 

Thank you community. 

[olavrb]

2.4ghz and 5ghz can't be separated to separate SSIDs with Nest Wifi. That's how it has always been, and it likely won't change any time soon.

• https://support.google.com/googlenest/answer/6293481?hl=en

This topic is frequently discussed, instead of repeating existing info I recommend you check back in time for tips and tricks.

• https://www.google.com/search?q=%28site%3Agooglenestcommunity.com%2Ft5%2FNest-Wifi+OR+site%3Areddit....

[TurtleTG]

Thank you for the reply. I searched the community but didn't see any similar discussions. Please accept my apologies. 

[olavrb]

No need to apologies. 🙂 I meant more like "instead of me writing what has been said many times, I rather give you a search query".

[TurtleTG]

I appreciate your help. Thank you.

[Jeff]

Hi TurtleTG,

It lookslike @olavrb was able to help you find the information you needed on this. Before I mark this one as resolved, is there anything else you might need?

Thanks,

Jeff

[TurtleTG]

Actually, not resolved. I have a work around using the old router. I would ultimately like only one router. My Vivint alarm and all off my Wyze devices cannot detect the Google wifi when seeing them up. They do not see the 2.4 band. My old Asus router allowed to name each bands with a unique SSID. 

The problem with the work around is for some reason I cannot get into the Asus router settings when it is hooked up to a switch. 

Thank you for checking in. 

[Jeff]

Hi TurtleTG,

Sorry it's not been worked out for you yet at this point. Obviously we would prefer a fix rather than a workaround. We'll keep this open so we can continue to look at the issue.

Thanks,

Jeff

[olavrb]

When it (the Asus router) is hooked up to a switch, it might detect double NAT and set itself up as access point, rather than router mode. Then it get's an IP within the subnet of Nest Wifi.

Check Google Home -> Wifi -> Devices what IP it (the Asus router) gets when connected to the switch. Preferably set Asus up as access point only like so:

• https://www.asus.com/us/support/FAQ/1015009/

[TurtleTG]

Thank you, I will give this a try this evening. 

[EdwardT]

Hi folks,

@olavrb, thanks for help as always!

@TurtleTG, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[TurtleTG]

Sorry, I forgot to reply, I think I am good right now. It's not as fast as I had hoped, but it will get the job done. Anything that needs speed, is wired. 

Thanks everyone for the help, most appreciated.

[Azarco]

Hey TurtleTG,

We appreciate your time in updating us. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Best,

Alex

[EdwardT]

Hi TurtleTG,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward