Hello, I have 1GB speeds through my ISP (Frontier). I currently run the Google wifi mesh system (only 2 points). I am unable to get the desired speed (still sitting <500mbps). I have done a factory reset and that did not help. Any advice? I have also tried to log onto the Router LAN IP, but it brings me to the google help page.
Thanks for reaching out — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? Have you tested the speed directly from your ISP router?
Give these steps a try:
Set a custom DNS at 184.108.40.206 on the primary and 220.127.116.11 on the secondary server. Hit the save/ floppy disk icon on the upper right.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network.
Let us know how it goes.