How to unlock 1000/1000 with your Google Wifi mesh system

[PrinceAli07]

Hello, I have 1GB speeds through my ISP (Frontier). I currently run the Google wifi mesh system (only 2 points). I am unable to get the desired speed (still sitting <500mbps). I have done a factory reset and that did not help. Any advice? I have also tried to log onto the Router LAN IP, but it brings me to the google help page.

[Jhonleanmel]

Hey PrinceAli07,

Thanks for reaching out — let's see what's going on.

Are you using a modem/router combo from your Internet Service Provider (ISP)? Have you tested the speed directly from your ISP router?

Give these steps a try:

Set a custom DNS at 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.

Unplug the power from your Google Wifi devices for 2 minutes.

If the issue persists, try factory resetting your network.

Let us know how it goes.

Best regards,

Mel

[EdwardT]

Hi PrinceAli07,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jhonleanmel]

Hi PrinceAli07,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Mel