10-31-2022 06:25 AM
My tech installed a Google wifi extender for better TV reception in my bedroom. Twice I've been awakened by a voice coming from the device scarring me. I have tried to activate the voice with no success. It seems to have a mind of its own. Any suggestions???
10-31-2022 09:54 AM
Sounds like you've got a "Nest Wifi add-on point", the only Google Nest Wifi puck with a microphone and speaker.
It's possible to disable what's known as "Google Assistant", this guide tells you how:
11-03-2022 02:48 PM
Hi 70,
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping. Thanks for the input, olavrb!
Thanks,
Jeff
11-06-2022 01:56 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
11-07-2022 02:53 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel
11-07-2022 03:35 PM
I did see that the microphone was activated on the puck. The tech who installed the Google wifi extender didn't give me any information on the system. Thanks to everyone who replied!
11-08-2022 09:38 AM
Hey 70,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Mel