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Internet is slow when connected to google mesh

Vfx
Community Member

Internet is slow when connected to google mesh. I have a 1 gb speed plan with Verizon. If I connect to Verizon router, I get around 900 mbps on my laptop browser but when I connect Google Wi-Fi smart mesh, internet speed is hardly reaching 100 mbps. Is there a way to get the maximum speeds with Google mesh?

4 REPLIES 4

Wonderbeef
Community Member

Throw it out and buy an Orbi or another brand. Google hasn't addressed this for an entire year and to this day won't acknowledge the problem. The  most you'll get is a "community expert" asking one of three canned questions about Nest Wifi.

Jeff
Community Specialist
Community Specialist

Hi Vfx,

 

I wanted to jump in and see if I could help you sort out what's going on with your speeds. I have a handful of things for you to check first and then we can jump into more specific troubleshooting.

  • What are the results of your mesh test as far as connection strength goes on your individual WiFi points?
  • What's your overall speed test result for your network?
  • Do you have IPv6 enabled in your advanced network settings in the Home app? If so, try disabling it.
  • If you prioritize a device on your network, does it affect speeds of all devices while the priority is enabled?

If there's anything else you've noticed, feel free to let me know. I look forward to working with you to get this sorted out.


Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi Vfx,

I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff