Issues adding a second wifi pro router

[dish2000]

I'm about to return my 2 Google Pro Wifi routers because i just can't make them talk to eachother.  First on working fine but then when i try to add the 2nd... I keep getting error messages. 

Things i've tried (based on reading other discussions)

• Factory reset of 2nd router / point  (held it until it flashed yellow)
• Redownloaded Google Home app
• Tried on iPad vs iPhone
• Put the devices right next to eachother during setup

I had a previous generation and it was EASY to add a point - what am i missing?

[illashiza12]

Ensure both routers are on the same network during setup and try restarting your modem before adding the second router. If issues persist, contact Google support for further troubleshooting assistance.