08-29-2022 10:18 AM
The home app on opening page says router and points offline But when i check each each one under the wifi logo on opening page of app it days all workn and good connections and mesh test days all good
08-29-2022 12:37 PM
Known issue that many have been facing for a long time now.
Try to disable IPv6:
If you can't edit settings due to the metwork being detected as offline, try to power cycle/ reboot the main/ master puck first.
08-29-2022 12:38 PM
I've seen this as well. It started with a recent update to the Google Home app. Can you try dragging the home screen in the Google Home app down until the refresh spinner starts spinning? That seems to correct it for me (at least until the next time I have to restart the Google Home app on my phone).
08-29-2022 12:40 PM
Hmm, that has never been a problem for me after I disabled IPv6 a long time ago. But maybe there can be multiple causes.
Least destructive: Try this suggestion first. 🙂
09-01-2022 08:20 PM
@olavrb and MichaelP, thanks for the help!
@Allenmillergolf, how's it going with your Google Wifi? Still need our help?
09-05-2022 04:08 PM
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
09-06-2022 05:06 PM
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.