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Community Member

Hi I sure if this has been answered before: 


I have a house that have under floor heating so signal strength is not great between floors. I do however have floor ports between each floor and basement where the router is located.


my question is can I have the nest units each connect via Ethernet to the router so each floor is covered with a strong signal? 
or are each units needing to have a connection between each other? 


Diamond Product Expert
Diamond Product Expert

Hello @Fraser84 

If your house has been built using construction materials that have trouble carrying 5GHz WiFi signals (and it sounds like the floors, at least, have been), then yes – wiring the access points via Ethernet is highly recommended. Here's a support article with the details: 

But, the short version is that the primary unit (the one connected to your internet service) is the router & firewall, and it needs to be "upstream" from any wired secondary units, meaning they need to connect in to an Ethernet network that connects in through the LAN Ethernet port on the primary – they can't connect to a common "outer" network that might be created by your internet service equipment.

In addition, Google WiFi units all support this, and the Nest WiFi Router units also support it. But, the Nest WiFi Point units do not support it (they don't have Ethernet ports). So, you can have a Nest WiFi Router as the primary, with one or more Nest WiFi Router units added as wired secondaries, or you can add Google WiFi units as wired secondaries to either a Nest WiFi Router or Google WiFi primary. Technically, you can add a Nest WiFi Router as a secondary to a Google WiFi primary as well, but that doesn't necessarily make sense.

Community Specialist
Community Specialist

Hi folks,


@MichaelP, as always, thanks for the help!


@Fraser84, how's it going with your Google WiFi? Still need our help?




Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.