Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

[willec49]

We have Spectrum cable TV. The TV in the living room works fine.  However, a message on the TV in bedroom says: "J7T2 Can't connect to Wi-Fi. Make sure your network name and password are correct.  We DON"T have Chromecast. We have Spectrum but the TV won't connect to cable box. 

[olavrb]

This does not sound like a Nest Wifi related question, so ask Spectrum?

[willec49 · Accepted solution]

You are correct. Thank you. I solved the problem which was the wrong input. HDMI II rather than HDMI I. 

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@willec49, I'm glad to hear that you were able to get your issue resolved. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

[EdwardT]

Hi willec49,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi willec49,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[willec49]

Hi Edward

Yes, I saw your response. Thank you for your attention to my situation. All the best.

William

[EdwardT]

HI willec49,

Thanks for the response. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward