cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Moving nest Wi-Fi from old to new home

Irishmanjjb
Community Member

I have an existing home router and access point and I will be moving to a new home soon and want to know the easiest way to  move and setup these devices in my new home. I use the google home app.

 

the device name and software are

Model: H2D
  Software version: 14150.882.9

Model: H2E
  Software version: 1.56.375543

 

Should I just create a new home and delete the old one?

 

Factory reset and start over?

 

thanks!

 

7 REPLIES 7

David_K
Platinum Product Expert
Platinum Product Expert

You don't necessarily need to reset them, as long as the type of ISP connection in your new home is the same as the one in your current home. You may be able to simply connect the router to the modem in your new home.

Then it would just be a case of changing the address for your home:
Change Google home address - Google Nest Help

Irishmanjjb
Community Member

Thanks for the reply. I am going from a service that delivers internet via cable modem to Verizon. I don't think Verizon uses cable modems. Would that be a problem?

David_K
Platinum Product Expert
Platinum Product Expert

I don't recall how Verizon delivers it's service, but essentially Nest Wifi only supports these connection methods:

  • DHCP
  • Static IP
  • PPPoE

As for the physical cable into your Nest Wifi router, that has to be ethernet. If the connection is delivered on coaxial cable for example, you can get MoCA adapters that convert coaxial cable to ethernet.

The simplest thing to do here is going to be to give it a try. If it doesn't work, you can factory reset your Wifi points and retry setup. This is sometimes needed when the type of ISP connection you're plugging into Nest Wifi changes.

Irishmanjjb
Community Member

Makes sense thanks for the reply.

David_K
Platinum Product Expert
Platinum Product Expert

No problem. Let us know how it goes!

Hey just a follow up note to say thanks. I moved everything into place in the new home rebooted a couple times and did not need to change anything it worked right away.

David_K
Platinum Product Expert
Platinum Product Expert

Glad to hear that!