08-09-2022 06:35 AM
I have a Google Nest model H2D. My modem is a Netgear CM1100. My internet speed is 200MB download and 30 MB upload. When I run a sped test from the Google Nest Router I only see the download speed on the 2.4G bandwidth I cannot verify the 5G speed. When I run the speed test from a 5G device (Microsoft Surface) I see that I am attached to the Google Nest Router at 5G but I do not see a download speed greater than 100MB. The download speed at the modem is 200MB. If I am getting 200MB at the router how do I verify that I am receiving 200MB at the 5G side of the router?
Thanks
Answered! Go to the Recommended Answer.
08-19-2022 08:04 PM
Hi EdJ,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
08-22-2022 12:33 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff
08-16-2022 07:50 PM
Hi EdJ,
Thanks for reaching out. Since Google Wifi is broadcasting both the 2.4 gHZ and 5 gHZ simultaneously using the same network name, we won't know which band your device is connected to. You could try doing a speed test using the Google Home app right next to a Google Wifi point to get your device connected to the 5 gHZ band.
Thanks,
Edward
08-19-2022 08:04 PM
Hi EdJ,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
08-22-2022 12:33 PM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff
08-22-2022 05:19 PM
Thank You
08-23-2022 07:30 PM
Hi EdJ,
Thanks for the response. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.
Thanks,
Edward