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Nest Access Point

davewee
Community Member

I have been trying to add a nest access point to my google wifi network. At the last stage to connect to google assistant, i get the error message ;

KGSK ErrorDomainerror..... 

Can somwone advise what this means and how to rectify it.

Thanks

 

5 REPLIES 5

Derickf
Community Specialist
Community Specialist

Hi @davewee,

 

Thank you for posting in the community. I’m sorry to hear that you are receiving an error message when adding your Nest access point to the Google Home app. Don't worry, help is here.

To gather all the necessary information and provide you with the best assistance, please answer the following question:

  • Could you please provide me with the complete error message you received?

I'll be waiting for your reply.

 

Best regards.

Derick.

davewee
Community Member

The message zi received is this:

Unable to complete setup - kGSKErrorDomain error-83902.

that’s all. no reason given.

Thanks

Derickf
Community Specialist
Community Specialist

Hi there!

 

Thanks for your reply and for confirming the complete error message. The error message you received indicates that the language setting for the phone and the Google Assistant aren't the same.

Please follow the steps below to solve this issue:

  1. Open your phone's Settings app.
  2. Select Language & Region.
  3. Tap Add Language and then select English (US).

Let me know how it goes.

 

Best regards,

Derick.

davewee
Community Member

Thanks. My iphone language setting has always been US English. So i don’t think that’s the problem. 

davewee
Community Member

Thanks for your help. I have solved the problem by setting the language to English(US) and also changing the region to US. Also deleted Assistant since i do not use ut