So when I run an internet test through my google home app, I will get upwards of 800-900 both download and upload, thanks to my lovely fiber internet. However, if you test the Wi-Fi from any device like a computer or cell phone it is nowhere near that fast. Like I’m talking about my phone showing 25 down 48 up this last test.
Speed test through app is wired test but when you do it through mobile devices it’s the test of your mesh system. Try improving mesh connectivity to have better speed. I get 100 mbps on app test and around 80-90 mbps on mobile test
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.