05-31-2022 09:35 PM
I can't connect to the wifi through ethernet. I can connect through wifi, but when trying through ethernet it just says no internet on the ethernet section and connected on the wifi section. I have the cord connected on the grey <> side, not the blue internet symbol side. What am I doing wrong?
Answered! Go to the Recommended Answer.
06-06-2022 01:20 PM
Hey Edward, thanks for your reply! I ended up rebooting both and that did the trick! I think it needed to be plugged in before the mesh point got turned on for some reason haha
06-06-2022 12:53 PM
Hi Markbot,
Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your computer using an ethernet cable. I'd love to know more about this and I have a few questions:
Looking forward to your response.
Thanks,
Edward
06-06-2022 01:20 PM
Hey Edward, thanks for your reply! I ended up rebooting both and that did the trick! I think it needed to be plugged in before the mesh point got turned on for some reason haha
06-06-2022 01:59 PM
Hi Markbot,
Thanks for the response. I'm glad to hear that everything is working now. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
06-10-2022 10:08 AM
Hey, Markbot.
It looks like everything has worked out. Before I mark this as resolved, I just want to make sure that you're all set. If you need anything else, just let us know.
Thanks.
06-15-2022 01:41 PM
Hi, all.
As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.
Thanks,
- Jeff