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Connecting PC to ac1200 through ethernet

Markbot
Community Member

I can't connect to the wifi through ethernet. I can connect through wifi, but when trying through ethernet it just says no internet on the ethernet section and connected on the wifi section. I have the cord connected on the grey <> side, not the blue internet symbol side. What am I doing wrong?

 

1 Recommended Answer

Markbot
Community Member

Hey Edward, thanks for your reply! I ended up rebooting both and that did the trick! I think it needed to be plugged in before the mesh point got turned on for some reason haha

View Recommended Answer in original post

5 REPLIES 5

EdwardT
Community Specialist
Community Specialist

Hi Markbot,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your computer using an ethernet cable. I'd love to know more about this and I have a few questions:

 

  • Is it working fine before?
  • What's the OS of your computer?
  • Have you tried a different cable?

Looking forward to your response.

 

Thanks,

Edward

Markbot
Community Member

Hey Edward, thanks for your reply! I ended up rebooting both and that did the trick! I think it needed to be plugged in before the mesh point got turned on for some reason haha

EdwardT
Community Specialist
Community Specialist

Hi Markbot,

 

Thanks for the response. I'm glad to hear that everything is working now. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hey, Markbot.

It looks like everything has worked out. Before I mark this as resolved, I just want to make sure that you're all set. If you need anything else, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, all.

As we got our resolution here, I'm going to mark this one as resolved. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.

Thanks,

- Jeff