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Nest Wifi-Can only connect 1 out of 2 Access Points

coh48
Community Member

Only 1 of 2 access points will connect. When I try to add says cannot find the device. If I say "Ok Google" ... the device lights up and tells me to add to my Google Home. Have moved it all over my room, have my.phone next to it. Unplugged several times...still no luck. 

Any suggestions?

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Try moving the point closer to one of the other points and setting it up.  Once running, gradually move it away and run a mesh test at each move to ensure it still have a great signal. 

Jeff
Community Specialist
Community Specialist

Hi, coh48.

I just wanted to follow up real fast to see if you were able to work this out and if you saw Ashepherdson's reply. If there's anything else you need here, just let us know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks