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WiFi router Point is flashing red

JT64
Community Member

Hi all,

My router Point flashes red. I've tried to reset, but it is not getting picked up by the main router. Any ideas? 

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

A pulsing red light means your Wifi point has a problem. We recommend you factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support.

View Recommended Answer in original post

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

A pulsing red light means your Wifi point has a problem. We recommend you factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support.

JT64
Community Member

Thanks David, back up and working! 

Jeff
Community Specialist
Community Specialist

Hey, JT64.

Thanks for coming back and letting us know that davidking's suggestion worked for you. It's always good to know what works for our users. Since we have a resolution on this, I'm going to go ahead and close up the thread. If anybody has any more questions, please feel free to start a new discussion.

Thanks.

bananaslug79
Community Member

Probably too far from the main router?