I humbly come here for help and support. I have a double nest router setup (one connected to an Arris SB8200 and one used as a node in the living room wired to my Xbox series x).
About 1 month ago my living room node began pulsing yellow indicating a network error. The only issue I was able to see was a Teredo network error indicated on my Xbox Series X. This error makes online gaming impossible but does not affect video streaming services.
I've factory reset my modem and two routers, and everything seems fine for a week before the issue returns. ISP has been out to my house to check physical connections and no issues were found.
I've had my Nest Wifi setup for 11 months and don't understand why this problem is happening all of a sudden, nor can I figure out how to fix it.
Toggling UPnP, IPV6, and port forwarding has not helped.
Help me please! I would be incredibly grateful. Thanks for reading and I look forward to interacting with the awesome community.
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How did you factory reset your Google Nest Wifi routers? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
Thanks for the reply. I did all that with Google tech support and it did not work unfortunately. I have my Nest Wifi connected directly to a dedicated modem so double NAT is impossible. I've also done at least 6 factory resets with both methods (through Google Home app and the factory reset button on the device).
It's so strange! And Google is unwilling to honor their warranty for an exchange so I'm stuck with a paperweight now until I can figure this out.